Before you book a clearance: get a quick duty estimate from the JLog import duty calculator — enter HS code and FOB customs value, see customs duty + 15% VAT (on the Added Tax Value) + clearance fees, then come back here to book.
We lodge a Customs Entry Form (DA 306) with SARS via ICMS. This is the core document: it declares the goods, HS code, quantity, value, origin country, and intended use. We attach all supporting documents (commercial invoice, packing list, B/L or AWB, permits). SARS receives the declaration and either releases the goods or schedules a physical inspection.
SARS inspects goods to verify quantity, description, value, and any compliance concerns. Most routine imports (low value, complete documentation) clear without inspection. High-value goods, unusual items, or incomplete paperwork trigger inspection. We attend inspections on your behalf, present documentation, and facilitate any corrections needed.
SARS calculates import duty (based on HS code and origin) and Value-Added Tax (VAT at 15% on the landed value = invoice + freight + duty). We prepare a cost summary showing all charges. You authorise payment, and we settle with SARS.
Once duties and VAT are paid and SARS issues a clearance advice, we collect goods from the port/airport, arrange final delivery to your address, and provide you with a receipt and delivery documentation.
Successful clearance depends on complete, accurate documentation. Here’s what we need from you before goods arrive:
Missing commercial invoice, unsigned packing list, or vague goods description triggers SARS rejection and re-submission, adding 3–5 days. JLog: We verify completeness before submission and chase suppliers for missing documents proactively.
If the declared value seems too low (artwork valued at R50k when comparable pieces sell for R200k), SARS may reject it and ask for independent valuation. JLog: We advise realistic valuation upfront and, if needed, source independent art appraisers.
Misclassifying a decorative ceramic as tableware can cause SARS to re-calculate duties and delay release. JLog: We classify artwork and antiques correctly on first submission.
If SARS schedules an inspection, it adds 1–3 days. JLog: We attend and present documentation professionally, reducing likelihood of re-inspection or further questions.
Sea freight goods may be delayed at the container terminal if there’s a backlog. JLog: We have port relationships and prioritise collection, getting your goods moving quickly.
We specialise in artwork, antiques, designer furniture, and ceramics—goods where classification is nuanced and risk is high. We know SARS officers, understand their inspection protocols, and have built processes that clear goods faster and with fewer complications. Our team has handled 1000+ imports through Cape Town, with an average clearance time of 2.5 days and a 99% first-submission approval rate.
Our professional fee is typically a quoted amount depending on complexity (artwork appraisal, multiple items, or high-value goods cost more). Plus SARS duties and VAT (15%), which are calculated on the declared value. A furniture shipment valued at R100,000, for example, might incur R15,000–R25,000 in total duties and VAT depending on commodity codes and origin. We provide a cost estimate before proceeding.
Rarely. South Africa charges import duty on most goods (5–25% depending on category) plus VAT (15%). Art, antiques, and heritage items sometimes qualify for reduced or zero duty if they meet specific conditions (e.g., historical significance, non-commercial import). We assess eligibility and can apply for duty exemption on your behalf if criteria are met.
SARS will notify us of the issue (e.g., missing document, value query, classification disagreement). We correct it and resubmit, usually within 24 hours. Most rejections are resolved in a single re-submission. Our fee covers this process; you don’t pay extra for corrections.
Air freight typically clears in 1–3 days (goods arrive within 24–48 hours of dispatch, and we often clear same-day or next-day). Sea freight takes 3–7 days for routine imports (goods arrive in 7–14 days, then clear). If physical inspection is required, add 1–3 days. We prioritise collection to minimise port storage fees.
This is a shipping insurance issue, not a customs issue. We recommend insuring goods while in transit (typically 1–2% of value). If goods arrive damaged, the shipping line is liable. We help document damage, lodge claims, and adjust customs declarations if needed. If goods are lost, customs duties become payable; your insurance covers this.
Generally, no permit is required for artwork or antiques (non-dangerous items). However, if the artwork contains endangered materials (e.g., ivory, tortoiseshell), you’ll need a CITES (Convention on International Trade in Endangered Species) permit. We check and arrange if needed. We also verify if any goods are listed as cultural heritage (in rare cases, heritage ministry approval is required).