Question 1

Where is JLog based?

Accepted Answer

JLog is in Woodstock, Cape Town — Unit 12C, Nearby Industrial Park, 10 Railway Street.

Question 2

What are your operating days?

Accepted Answer

Monday to Friday. Weekend and after-hours operations are available on prior arrangement for specialist shipments.

Question 3

Do you have a client portal?

Accepted Answer

Yes. E-commerce and gallery clients have a self-service portal for tracking, returns, invoices and inventory views. Contact JLog to be invited.

Question 4

How do I track a shipment?

Accepted Answer

Use the JLog tracking page with the waybill number you were issued. Tracking covers JLog moves and connected carrier moves end-to-end.

Question 5

Can I visit your warehouse?

Accepted Answer

Yes, by appointment. We prefer scheduled visits so the right person is available to walk you through.

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