SPECIALIST FRAGILE GOODS SHIPPING · CAPE TOWN

Fragile goods shipping,
done properly

Standard couriers treat every box the same. JLog doesn’t. We handle ceramics, glassware, fine art, designer furniture, and luxury goods with careful packing and a two-person crew for oversized and high-value pieces.

Local Cape Town delivery · Domestic South Africa · International worldwide, except sanctioned destinations

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Why standard couriers fail fragile goods

Industry breakage rates on fragile goods shipped via standard couriers run between 3% and 5%. For a ceramics brand shipping 200 orders a month, that is 6 to 10 broken pieces — each one costing the replacement, the return freight, the customer apology, and the lost repeat sale.

The problem is structural. Standard courier networks are built for volume — conveyor belts, automated sorters, stacked pallets, and handlers moving hundreds of parcels an hour. Fragile stickers are advisory. No one is checking.

JLog is built differently. Fragile goods are our core business, not an exception to our volume flow. We pack in our own warehouse and crating workshop in Woodstock, and our own vehicles and crews do the collection and delivery.

What we ship

Ceramics and pottery

Hand-thrown bowls, plates, mugs, vases, sculptural pieces. Each item is wrapped and cushioned separately so pieces don’t knock against each other, then packed in a strong box.

Glassware and crystal

Glasses, decanters, lighting, glass sculpture. Cell-pack dividers for sets. Individual foam wrapping for statement pieces. Double-wall corrugated outer box minimum.

Fine art — prints and paintings

Framed and unframed. Glassine interleaving for unframed prints. Corner protection and foam edging for framed works. Stretched canvas shipped glazed-face-forward, never stacked.

Sculpture

Sculpture is crated individually in a foam-lined plywood crate, with foam or cleats holding the piece in place.

Designer furniture and lighting

Blanket wrap for upholstered pieces, and a foam-lined plywood crate for international shipment. Two-person handling.

Luxury goods and collectibles

Watches, jewellery, antiques, silverware. Packed discreetly, with the value declared on the paperwork for insurance and customs.

The JLog fragile packing method

Fragile goods fail under four conditions: impact (a drop), vibration (sustained movement), compression (weight stacked on top), and temperature change. Our packing method addresses all four.

1
Inner protection first — Every item is wrapped in acid-free tissue or glassine, then closed-cell foam appropriate to the surface. Sharp edges and protruding elements get individual protection before anything else touches the piece.
2
Custom cushioning — Foam inserts are cut or carved to the item’s exact profile. The item should not move inside its inner packaging under any orientation. We test by tilting 45° in each direction before closing.
3
Inner box, then outer box — Fragile items go in an appropriately sized inner box first. That box is placed in a dedicated outer box with void fill on all six sides. Double-wall corrugated minimum.
4
Declared value — The item’s value goes on the paperwork, so the cover matches what you’re sending. We carry goods-in-transit insurance; ask us for the details.

What it costs

Fragile goods handling is priced based on item size, weight, packing complexity, and destination. Below are typical ranges. We reply within 4 business hours.

ServiceTypical cost
Fragile packing — small item (ceramics, glassware)R85 – R180 per item
Fragile packing — medium item (framed art, sculpture)R180 – R450 per item
Fragile packing — large item (furniture, large sculpture)R450 – R950 per item
Custom timber crate (high-value or international)From R1,500 — see crating
Dedicated Cape Town trip (our own vehicle, a driver and a helper)From R950 per trip, per vehicle (VAT incl.)
Domestic SA courier (fragile spec)From R350 per consignment
International air freight — ceramics, Cape Town to UKFrom R850 per kg (FedEx/DHL direct)
International air freight — art, Cape Town to USAFrom R950 per kg (FedEx/DHL direct)

Domestic vs international — what changes

Within Cape Town

Items travel in our own vehicles, handled by our own team. Two-person handling for anything oversized or high-value. Blanket wrap is standard for furniture and large art.

Domestic South Africa

Specialist fragile courier via our Bob Go multi-carrier account. We select the carrier per consignment based on fragility, size, and value. Items are not consolidated with general freight.

International

Air freight via FedEx or DHL direct. Fragile or valuable pieces going abroad travel in a foam-lined plywood crate, which is exempt from ISPM-15. Export documentation and SARS clearance handled in-house.

Who trusts us with their fragile goods

JLog is the official carrier for the Investec Cape Town Art Fair — responsible every year for crating, transporting, and delivering high-value, irreplaceable works for galleries and dealers across South Africa.

We ship fragile goods for ceramicists, glass artists, interior designers, furniture makers, gallery owners, auction houses, and private collectors.

Get a fragile goods quote

Tell us what you’re shipping, where it’s going, and the dimensions and value. We’ll reply within 4 business hours. Sea and air freight quotes follow as soon as our carriers confirm rates.

WhatsApp: +27 72 312 3034  ·  Email: info@jlog.co.za  ·  Phone: 021 300 6099

Woodstock, Cape Town · 10 minutes from the port · Nationwide collection available

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