Question 1

How quickly will I receive a quote?

Accepted Answer

Quotes are turned around inside JLog operating days. Same-day responses are typical for shipments inside Cape Town and within South Africa; international and specialist freight may take longer depending on carrier round-trips.

Question 2

What information do you need to quote my shipment?

Accepted Answer

Dimensions and weight, collection and delivery addresses, declared value, any special handling needs (fragile, art, climate, two-person), and the timeline window you would like.

Question 3

Do you do same-day collections in Cape Town?

Accepted Answer

Yes — JLog runs same-day collection from any Cape Town address subject to operating-day availability. Confirm timing through the quote.

Question 4

Can JLog quote for international shipments?

Accepted Answer

Yes. International courier (FedEx, DHL), air freight and sea freight are all in scope, with paired customs clearance at both ends.

Question 5

Are there minimum order values?

Accepted Answer

No fixed minimum. Smaller specialist consignments (a single artwork, a single piece of designer furniture) are routine for JLog and quoted on the same basis as larger ones.

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