Liability cap vs insurance: A liability cap limits what the courier pays you. Insurance pays what the goods are worth, up to the declared value. These are completely different. One protects the courier. The other protects you.

How High-Value Cargo Insurance Works

Declared Value Coverage

You declare the value of your shipment. JLog arranges all-risk cargo insurance. The premium is typically 0.5–1.5% of the declared value, depending on the goods type and destination. This small premium covers loss, damage, theft, and mishandling from collection to final delivery.

All-Risk Cargo Insurance

Unlike standard courier liability, all-risk insurance covers:

The Claims Process

When goods are damaged or lost, the process is straightforward. JLog collects a condition report at the time of the incident, obtains photographic evidence, gathers documentation, and submits the claim on your behalf. We handle the process. You get paid.

What JLog Insures

We arrange cargo insurance for any goods requiring declared value cover. Here’s who we work with:

Artwork & Fine Art

Original paintings, sculptures, limited-edition prints, canvas works, and framed art. Whether you’re a gallery shipping to a collector or an artist sending work for an exhibition, JLog insures the piece to its market value.

Designer & Antique Furniture

Bespoke pieces, designer imports, handcrafted furniture, and antiques. A single chair can be worth R30,000–R100,000+. A sofa R80,000. Damage in transit is unacceptable. Insurance protects your inventory.

Ceramics, Glassware & Fragile Homeware

Handmade pottery, fine glassware, decorative ceramics, and artisanal homeware items. These goods are irreplaceable. If they break, you can’t simply reorder. Insurance is essential for studio owners and retailers.

Jewellery & Watches

Fine jewellery, designer watches, beaded pieces, and precious metal items. High value, small footprint, and easily lost or stolen. Declared value insurance is standard in the jewellery trade.

Professional Equipment

Photography gear, sound equipment, production tools, and specialized machinery. When you’re hiring equipment out or transporting it between shoots, insurance covers loss and damage.

Personal Effects for Relocating Expats

You’re moving overseas. Your household goods, art collection, and personal belongings need to reach your new country safely. JLog arranges insurance for international relocation shipments.

E-commerce Stock & Fulfilment

If you’re an e-commerce brand shipping high-value items—luxury goods, artisan products, premium homeware—we can insure the entire shipment in transit to customers.

International Cargo Insurance — Marine & Air Freight

For goods leaving South Africa by sea or air, the insurance considerations are different. International shipments face longer transit times, multiple handling points, and different risk profiles.

Marine Cargo Insurance (Sea Freight)

When artwork or furniture travels by container ship, marine cargo insurance covers the voyage. This is standard in the art world. JLog coordinates with international freight forwarders and ensures your shipment is covered under Institute Cargo Clauses A (all-risk), B (broad-risk), or C (basic coverage) depending on the goods and destination.

Air Cargo Insurance

Air freight is faster but higher risk if packing isn’t right. Air cargo insurance covers loss, damage, and mishandling. For fragile items or high-value goods, it’s the only sensible choice.

The Responsibility Question

Here’s what most international shippers get wrong: the destination country doesn’t arrange insurance. You do. As the shipper, you’re responsible for arranging declared value cover for the entire journey. JLog handles this from collection in Cape Town through to final delivery abroad.

Why JLog Handles Your Cargo Insurance

You could arrange cargo insurance yourself. But here’s what you’d need to do: understand Institute Cargo Clauses, determine the right coverage for your goods, get quotes from insurers, file claims, and negotiate. Most shippers don’t have time for this.

JLog does it as part of the service. We assess your goods, determine the right declared value, arrange the insurance, and handle all claims administration. One call. One partner. The rest is handled.

What you get: Proper all-risk cargo insurance, declared value coverage, no liability cap surprises, peace of mind when high-value goods leave your hands, and someone on your side when something goes wrong.

Frequently Asked Questions

How much does cargo insurance cost?
Premium is typically 0.5–1.5% of the declared value, depending on the goods type (artwork vs ceramics), destination (domestic vs international), and carrier. For a R50,000 artwork, you’re looking at R250–R750 for the policy. For a R10,000 ceramics shipment, roughly R50–R150. JLog provides a quote as part of the collection assessment.

What’s the difference between liability and insurance?
Liability is a contractual cap—the maximum a courier will pay you if something goes wrong. Insurance is actual coverage that pays the declared value of your goods. Liability protects the courier. Insurance protects you. You need both for complete protection.

Can I insure a piece of artwork worth R500,000?
Yes. There’s no upper limit on declared value insurance. Whether it’s R100,000 or R1,000,000, JLog coordinates with our insurance partners to provide all-risk coverage. The declared value is set by you based on the artwork’s appraisal or market value.

What is not covered by cargo insurance?
All-risk cargo insurance excludes certain events: war and terrorism, civil unrest, loss of value due to delay, indirect losses, and damage caused by improper packing (which is why JLog’s packing service is important). Specific exclusions depend on the policy. We review these with you before booking.

How long does a claim take to process?
Once JLog submits a claim with complete documentation, insurers typically assess within 7–14 days for straightforward damage claims. Complex claims (theft, loss during international transit) may take 3–4 weeks. JLog follows up on your behalf and keeps you updated.

Do I need insurance for domestic Cape Town deliveries?
For same-day gallery-to-gallery moves of high-value artwork, yes. For standard parcels within Cape Town, courier liability may be sufficient. JLog assesses each shipment and recommends coverage based on value and risk.

Can I use my own insurance broker?
You can, but most shippers find it simpler to use JLog’s coordination. We work with established insurance partners and manage the entire process. If you have an existing broker, let us know—we’ll coordinate with them.

Protect Your High-Value Goods in Transit

Whether you’re shipping a single artwork worth R300,000 or a full container of designer furniture for international delivery, JLog arranges proper cargo insurance. No liability caps. No surprises. Just declared value coverage that protects what your goods are worth.

Get a Cargo Insurance Quote