Specialist handling, crating, customs clearance, and delivery for galleries, collectors, and art professionals
Official Carrier — Investec Cape Town Art Fair & RMB Latitudes Art Fair
JLog is the official carrier for the Investec Cape Town Art Fair — the Southern Hemisphere’s premier contemporary art event — and the official carrier for the RMB Latitudes Art Fair. Both credentials are earned through consistency, reliability, and a zero-tolerance approach to artwork damage.
Our position
A R2 million canvas is not a parcel. Specialist crating, careful transport, Lloyd’s-rated insurance, condition reports co-signed at every transfer — the same discipline we apply for galleries showing at the Investec Cape Town Art Fair and the RMB Latitudes Art Fair every year, applied to your single commercial export.
Art logistics for private collectors
Galleries move volume; collectors move irreplaceable single works — and the logistics differ. For private collectors we run door-to-door, single-consignment moves: condition-checked collection, museum-grade soft wrap or a custom ISPM-15 crate built to the work, careful routing, and customs documentation coordinated for the consignment (including temporary export and re-import paperwork for works travelling to fairs or restorers abroad). As the official logistics partner of the Investec Cape Town Art Fair, the same team that moves fair consignments handles private collections year-round, with storage available in our Woodstock facility between moves. See how we pack artwork, or read how art customs clearance works.
Art Logistics at a Glance
Art logistics is not standard cargo handling. Every artwork is unique. Every piece has a market value, a cultural significance, and in many cases, irreplaceable provenance. The chain of custody matters. Condition matters. Security matters. Speed matters too—but never at the expense of safety.
JLog specialises in this. We collect artwork from galleries and studios. We pack and crate it for domestic delivery or international export. We navigate customs requirements. We arrange insurance. We deliver to collectors’ homes, galleries, auction houses, and hotels. We coordinate with art fairs, manage multi-gallery logistics, and handle high-value temporary loans.
This is our everyday business. We do it right because we know the cost of failure.
Gallery Collection and Delivery
When a gallery loans artwork to another gallery, exhibition, or collector, the logistics are more complex than standard freight. The artwork must be collected carefully, documented photographically, packed to museum standards, tracked throughout the journey, and delivered with ceremony—not dumped off the back of a truck.
JLog manages this end-to-end. We:
- Collect artwork from galleries and studios on a flexible schedule that suits exhibition timings
- Create condition reports with photographic evidence (before packing, after packing, upon delivery)
- Pack and crate to archival standards—museum-quality tissue, acid-free padding, custom crates where needed
- Arrange insurance and provide documentation for lending galleries
- Deliver with white-glove service—careful uncrating, placement assistance, installation support
- Handle returns and deinstallations when exhibitions conclude
Art Fair Logistics (ICTAF, RMB Latitudes & Decorex)
Art fairs are controlled chaos. Galleries arrive with multiple artworks. Setup is happening in parallel. Timing is compressed. Weather is a factor (especially in Cape Town). Coordination is essential.
As official carrier for the Investec Cape Town Art Fair and the RMB Latitudes Art Fair, JLog manages:
- Pre-event collection of artworks from gallery storage and studios
- Consolidated transport to the venue on schedule
- Unloading and placement support on booth setup day
- Secure storage for artworks in reserve or between sessions
- Post-event collection of unsold or damaged artwork
- Handling of sold artwork for buyer delivery
We have also managed logistics for Decorex Cape Town and other design-focused events. The principle is the same: we coordinate across multiple gallery partners to make their event participation seamless.
Crating for Artworks
Artwork requires specialised crating. We build custom crates for sculptures, large-scale paintings, textiles, and mixed-media pieces. Each crate is:
- Built to exact dimensions (no oversizing, which adds weight and cost)
- Designed with internal bracing that supports the artwork without touching it
- Lined with archival tissue and acid-free padding
- Sealed and ventilated for the journey
- Marked with clear handling instructions and fragility labels
For paintings, we use corner supports that allow the frame to rest without stress. For sculptures, we design custom pedestals within the crate. For textiles, we use acid-free tissue and avoid direct contact with wood. No artwork sits directly on plywood.
Domestic and International Art Shipping
Within South Africa, we deliver artwork securely across all major cities—Johannesburg, Cape Town, Durban, Pretoria. For international shipments, we have established relationships with specialist art shippers, insurance brokers, and customs agents in the UK, EU, and USA.
We manage:
- Export-grade crating that meets international standards
- Customs documentation for artworks leaving South Africa
- Insurance quotas and claims handling
- Carrier selection (air for high-value pieces, sea for consolidated shipments)
- Duty and VAT calculations
- Delivery coordination at the destination country
If you are selling artwork internationally or acquiring pieces from overseas, we handle the logistics so you can focus on the transaction.
Customs Clearance for Art Imports and Exports
Artwork crosses borders regularly. South African galleries import pieces from international artists. Collectors acquire artwork abroad. Dealers export for resale. Each movement requires customs documentation.
For exports, we provide:
- Export declaration (SAD—South African Customs form)
- Valuation for customs purposes
- CITES documentation (if required for endangered species materials)
- Temporary export permits for loaned artwork returning to source country
For imports, we manage:
- Import documentation and clearance
- Duty and VAT assessment (artwork may qualify for temporary import relief)
- Unpacking and condition inspection
- Delivery to final destination
Condition Reporting and Documentation
Condition is everything in art logistics. Before we pack, we photograph your artwork in natural light from multiple angles. We document any existing damage. We note surface condition, frame integrity, and mounting details. This creates a legal record of the item’s state at the moment we took custody.
Upon delivery, we photograph again. If any damage has occurred, we have proof of when it happened. This protects both you and your insurer.
We also provide written condition reports in a format that galleries, insurance brokers, and customs authorities accept.
Insurance Requirements
All JLog art shipments are fully insured for the declared value of the artwork. We can arrange this directly or work with your existing insurer. For high-value pieces (over R500,000), we recommend specialist fine art insurance, which we can coordinate.
Insurance is included in our quote. There are no separate premium surprises. And in the unlikely event of damage, we manage the claim process for you.
Gallery & Studio Collection
Careful collection of artwork from galleries, studios, and private collections on flexible timelines.
Custom Crating
Archival-standard crating for paintings, sculptures, textiles, and mixed-media pieces.
Condition Reporting
Photographic documentation and written condition reports for insurance and provenance.
White-Glove Delivery
Professional uncrating, placement, and installation support at destination.
International Shipping
Export-grade crating, customs documentation, and global carrier coordination across courier, air freight, and sea freight (LCL & FCL).
Customs Clearance
Export and import documentation, duty assessment, and temporary permits.
Why Trust JLog With Your Artwork
We are embedded in Cape Town’s art ecosystem. We work with galleries, museums, collectors, and artists every day. We are the official carrier for the Investec Cape Town Art Fair — the Southern Hemisphere’s premier contemporary art event — and the official carrier for the RMB Latitudes Art Fair. Both credentials are earned, not claimed.
Our team understands art. We understand conservation principles. We understand the value—financial and emotional—that artwork represents. We have zero tolerance for damage. Every piece is treated as if it were irreplaceable because, in many cases, it is.
We invest in the right materials, the right time, and the right people. We do not cut corners. And we are fully insured to cover the entire value of your artwork.
International Art Shipping from Cape Town — Process Walk-Through
Most international art shipments from Cape Town follow the same five-step operational arc, whether the consignment is a single sold work for a private collector or an exhibition consolidation for an overseas gallery show. JLog handles each step end to end so the studio or gallery deals with one operator from collection to destination delivery.
- Briefing and quote. Submit piece details (dimensions, medium, declared value, destination), required delivery date, and any regulatory flags (CITES content, SAHRA review). We return a written quote within 24 hours with itemised crating, freight, insurance, and customs lines. The quote is valid 14 days from issue.
- Collection and crating. Two-person collection from the studio or gallery. The piece is photographed at handover with a co-signed condition report. Custom plywood crate built around the piece at our Woodstock facility — ISPM-15 heat-treated and stamped on two sides as required by EU, UK, US, AU and most Asian destination biosecurity. Internal foam saddling cut to the geometry; tilt and shock indicators on crates over 100 kg.
- SARS export clearance. SAD500 declaration prepared and filed by JLog. We set the 8-digit tariff line (HS 9701 paintings, drawings, pastels; HS 9703 original sculpture and statuary; HS 9702 original engravings, prints and lithographs; HS 4911 limited-edition photography), attach the commercial invoice, packing list, certificate of origin where preferential trade applies, and any CITES or SAHRA permits required for the consignment.
- International freight. Carrier choice is set by weight class, urgency and destination. JLog operates direct shipper accounts on FedEx Express International Priority and DHL Express Worldwide for parcel-class moves up to ~70 kg crated. Above that we use consolidated air freight via Cape Town International, dedicated air on a unit-load device for crates above 250 kg, and sea LCL or FCL with crane discharge for oversized installation work.
- Destination clearance and delivery. Buyer’s broker pre-clears the consignment so the package does not sit at the destination hub. Receiving handler unpacks against the despatch condition report, places the piece, and signs off — the audit pack returns to the despatching studio or gallery as a single PDF.
The process is identical whether you call JLog for “art shipping”, “art transport”, or “fine art couriers” — the operational discipline is what changes outcomes, not the label.
Types of Artwork JLog Crates and Ships
JLog crates and ships every category of fine and decorative art that moves out of Cape Town. The pack design varies by category; the SOP — two-person handling, photographic condition report, ISPM-15 crating, declared-value transit insurance, SARS SAD500 filing — does not.
- Paintings and works on canvas (HS 9701): stretched or rolled depending on size and conservator preference. Stretched canvases ship in custom plywood crates with internal foam saddling; large works are removed from stretcher bars and rolled into ISPM-15 stamped tubes where the conservator approves.
- Works on paper, drawings, pastels (HS 9701): acid-free interleaving, conservation-grade flat carton, a protective thermal sleeve where the destination environment diverges materially from the origin. Glazed framed works ship with corner caps and edge profile foam; large unglazed works ship flat.
- Original prints, etchings, limited editions (HS 9702 originals; HS 4911 limited-edition photography): edition certificate filed with the customs entry to support the favourable art classification at the destination. Acid-free tissue, foam carrier sheet, corner-blocked outer.
- Sculpture in all materials (HS 9703 originals — bronze, stone, wood, metal, mixed media): custom plywood crate on engineered skids, internal foam saddling cut to the geometry, ISPM-15 stamped, tilt and shock indicators on crates over 100 kg. Weight class drives the carriage mode — see sculpture transport Cape Town.
- Ceramics and three-dimensional decorative work (HS 6913 ornamental ceramics): acid-free tissue, hand-cut bubble wrap, foam-in-place inside a corner-blocked carton so the piece floats with no wall contact. Multi-piece consolidations go into custom plywood crates.
- Photography (HS 9701 limited-edition fine-art photography; HS 4911 standard prints): glazing choice (acrylic / museum glass / unframed for destination framing) decided at quote stage. Conservation-grade pack: corner caps, edge profile foam, Tyvek wrap, custom plywood crate for larger framed work.
- Antiques (over 100 years) (HS 9706): pre-condition photographic report, acclimatised pack, ISPM-15 crate, tilt and shock indicators. Provenance documentation, independent valuation, and SAHRA approval where heritage criteria apply.
- Mixed media and installation work: pack plan engineered per piece, often componentised — disassembled at the studio, packed by component, reassembled at the destination by the receiving handler against the artist’s installation notes.
What “art movers” and “art couriers” mean in practice
The terms “art mover”, “art courier”, “fine art courier”, and “specialist art logistics” describe roughly the same operational discipline: a 3PL with custom crating capability, direct international carrier accounts, declared-value transit insurance, photographic condition reports at every transfer, and customs clearance handled within the same workflow rather than handed off. JLog operates as all four — the labels vary, the SOP does not. What separates a specialist art operator from a general courier is what happens on the inbound side (custom crate built around the piece) and the documentary side (condition report co-signed at despatch, audit pack closed at destination signoff) — the carrier waybill is the same. For galleries and studios moving named works to international buyers, the discipline is the point.
JLog at a glance
- Founded: 2019.
- Legal entity: JetLog Pty Ltd, trading as JLog.
- Location: Unit 12C, 10 Railway Street, Woodstock, Cape Town 7925.
- Phone: +27 21 300 6099.
- Email: [email protected].
- Carrier and freight accounts: FedEx Express International Priority and DHL Express Worldwide (parcel-class courier); consolidated air freight via Cape Town International; sea freight LCL and FCL (Maersk, MSC, Hapag-Lloyd); Bob Go (11 SA couriers), MDS Collivery, Emit, Cartrack fleet integration.
- Art-fair credentials: official carrier for the Investec Cape Town Art Fair and the RMB Latitudes Art Fair.
- Wikidata: Q138762393.
Frequently Asked Questions
How do I insure artwork during shipping?
JLog includes full insurance in our art shipping quote. We declare the artwork’s value with the insurer and manage claims if needed. For pieces over R500,000, we recommend specialist fine art insurance—we can coordinate this directly with providers we work with.
What is a condition report and why do I need one?
A condition report is a written and photographic record of an artwork’s state before packing and after delivery. It protects both you and your insurer by documenting the item’s condition at the moment we took custody. This is especially important for loaned artwork or pieces in transit across multiple handlers.
Can you handle international art exports?
Yes. We manage export documentation, customs clearance, and crating to international standards. We can arrange air or sea shipping to the UK, EU, USA, and beyond. We handle all the customs paperwork so you do not have to.
Do you handle temporary art loans?
Absolutely. We manage the collection, transport, and return of artworks for temporary loans to other galleries or exhibitions. We provide condition documentation at each step and ensure the piece returns in the exact same state.
What happens if artwork is damaged during transit?
Every artwork is photographed before packing and upon delivery. If damage occurs due to our handling, we are liable. Our insurance covers the full declared value of your piece, and we manage the claim process with the insurer immediately. There are no deductibles for damage caused by our packing or transit.
How long does international shipping take?
It depends on the destination and shipping method. Air freight to the UK or EU typically takes 5–7 working days. Sea freight takes 3–4 weeks. We provide an estimate upfront and keep you updated throughout the journey. Your artwork is tracked from our warehouse to the final delivery address.
Can you handle large sculptures or installation art?
Yes. Large-scale and installation pieces require custom crating and often custom transport (larger vehicles, specialised equipment). We assess the work on-site, design custom protective measures, and arrange the logistics to move it safely. This may involve coordinating multiple people and equipment—we handle it all.
How do I get started with art logistics?
Contact us with details of your artwork and destination. We will arrange a viewing (or discuss details remotely), provide a condition assessment and quote, and guide you through the process. There is no obligation. Our team understands the art world and can answer any questions about customs, insurance, or logistics.